Payment Policy

At DolphinVein, we provide secure and convenient payment options for customers purchasing our vein visualization devices and related products. This Payment Policy explains how payments are processed, protected, and managed when you place an order through our website.

Accepted Payment Methods

DolphinVein accepts secure online payment methods provided during checkout.

Available payment methods may include:

Credit and debit cards (such as Visa, Mastercard, American Express, and other supported card networks)
Other secure payment methods displayed at checkout

All available payment options will be shown during the checkout process before you complete your purchase.

Payment Processing

Payment must be completed before an order can be processed.

After your payment has been successfully authorized:

You will receive an order confirmation email.
Your order will enter our processing system.
Products will be prepared for shipment according to our stated processing and delivery timelines.

Orders cannot be shipped until payment authorization has been successfully completed.

Payment Security

DolphinVein uses secure third-party payment processing services to handle online transactions.

For your security:

DolphinVein does not directly store your complete credit card number.
DolphinVein does not store your CVV/CVC security code.
DolphinVein does not have access to your online banking passwords or private payment credentials.
Payment information is securely processed through authorized payment providers using encrypted technology.

Order Verification

To protect customers and prevent unauthorized transactions, some orders may require additional verification.

DolphinVein may contact customers to confirm:

Billing information
Shipping information
Order details
Payment authorization

Orders that cannot be verified may be delayed or canceled.

Currency and Pricing

All prices displayed on DolphinVein are shown in United States Dollars (USD), unless otherwise stated.

The final order total shown at checkout includes:

Product price
Applicable taxes or fees, where required
Shipping charges, if applicable

Customers can review the complete order amount before submitting payment.

Payment Errors and Failed Transactions

If a payment attempt fails:

Your order will not be completed.
You may try another supported payment method.
Please ensure your billing information is accurate before submitting payment again.

If you believe you were charged incorrectly, please contact our customer support team.